Salon Policies & Etiquette
General Policies
Welcome 3rd Avenue Guest!
New Clients: Please arrive a few minutes prior to your appointment time so that we can get to know you. We would love to give you a tour of the salon following a thorough consultation.
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Late Arrivals: Please be aware that any late arrivals may result in reduction of your service time. Late arrivals 15 minutes or more maybe required a deposit to make a future appointment. If we have another stylist available at that time, we can accommodate you, however the service maybe modified.
24 to 48 hour Cancellation: Due to our policy, cancellations must be made 24 hours ahead of your appointment time. No call-no shows "ghosting" will be charged $150 for any color appointment due to high demand of our stylist. We appreciate your consideration and your business. Thank You!
Guest Conduct: 3rd Avenue Studio reserves the right to refuse service to any person who conducts themselves in a disruptive manner, creates a disturbance to the other guests and staff or otherwise behaves in a rude or non- acceptable manner. Abusive behavior will not be tolerated.
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Refunds: A refund cannot be given on any services or products. However, we give you up to 2 weeks for any corrections to be made. After 2 weeks, the appointment needs to be rescheduled and you may need to pay for any service rendered.
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Health Conditions
Please kindly inform us of any health conditions, allergies, or injuries that could affect your service. We will always accommodate to the best of our ability!
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Reservations
For new clients, a credit card is required to reserve your spot for that day. We appreciate your business!